F.A.Q. & CONTACT US FORM
F.A.Q.
Where Do Orders Ship From?
EcoPath is based in Atlanta, GA USA. All Orders ship from Atlanta!
Do You Ship Internationally?
No. All Orders are US Only for the time being. Thank you!
When Will My Order Ship?
EcoPath is an Independently-owned Brand. All orders are packed and shipped by Jiiri & friends! We always aim to get orders out as quickly as possible, and usually do so in 3-5 Business Days!
How Long will it take for my order to arrive?
2-10 Business Days after Shipment.
Do you accept returns?
All sales for EcoPath are final! We do not accept returns or exchanges. Email us at ecopathllc@gmail.com if there are any serious issues with your order!
My Order was Damaged/Lost!
Please contact your local postal service. Unfortunately I have no control over your order once the mail is out of my hands. I will not replace orders lost due to an incorrect shipping address. If the item is returned to me due to an incorrect address, I will refund your order minus the cost of shipping and restock the items into my shop.
Do you sell in person?
Yes! I travel around the SouthEast to vend at various conventions. You can find out where on my Instagram!
What’s so friendly about the Eco-packaging?
No plastics, unnatural chemicals, or bleached fibers — all packaging is biodegradeable and compostable! The clear Cellophane bags that protect each product are made from plant cellulose, labels are sugarcane, packing tape is water-activated kraft paper, boxes are recycled cardboard, and tissue papers are hemp fibers. Everything was mindfully curated to be able to degrade in a compost pile!